TERM AND CONDITIONS

Terms & Conditions

THE AURA FIX TERMS & CONDITIONS

This sections covers everything you need to know about shopping with us, including your consumer rights, as well as our rights and responsibilities towards you as our customer.

DISCLAMIER

All data, facts & references on our website are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals. By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions. THE AURA FIX accepts no responsibility for incorrect use of information or products. All representations relating to purpose of use are excluded to the full extent permitted by law and we accept no liability.

RETURNS 

Due to the nature of our products, there are no refunds or exchanges. 

 

AUTOSHIP & AUTOSHIP CANCELLATIONS 

Auto-ship cancellations must be received in writing via email 3 business days before the next auto-ship run date. Request made outside of the 3 day period will not be accepted or refunded. By enrolling in our auto-ship program and receiving our 15% off monthly discount you agree to these terms and conditions.  

PRIVACY

The privacy and security of your personal information is our priority. THE AURA FIX is committed to protecting your privacy and will never disclose your personal details to anybody. We use the information you provide to complete orders, keep you informed of the progress of your order & to send you further information. If you register your e-mail with us for our newsletter or for new product update 5s, your e-mail address will never be passed on to third parties.

All facts, details & recommendations on our website are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals.

SHIPPING

Shipment processing time all orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. If a package is shown as delivered via USPS, UPS or FEDEx but has been stolen from your residence you must file a claim with your local post office or shipping vendor. Stolen orders will not replaced by us. 

 

CUSTOMER FEEDBACK is provided voluntarily, and as such it is based on individual perception & expectations from a particular product.

 

Our recommendations are based on the advice of qualified alternative therapy practitioners and widely accepted facts about a particular natural ingredient.

 

Natural skin care products are not a medication, and we can only make recommendation for suitability of our products in certain skin ailments & conditions. Any recommendations accepted by a purchaser are accepted entirely at the purchasers risk.

 

By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions.

 

By purchasing our products you recognize and accept the fact that that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that THE AURA FIX will not be held responsible for such occurrences.